Maid & House Cleaning Services Kirkland WA

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10 Important Questions to Ask When Hiring House Cleaners

House Cleaning

When hiring a house cleaner, it’s important to ask the right questions to ensure you get the best services possible. Here are some critical questions to ask when hiring house cleaners that can help you make the right decision.

1. Do You Work Alone or with a Company?

It’s important to know who you’re dealing with when hiring a house cleaner. If you’re dealing with an individual, you must ensure they have the right qualifications and experience to do the job. If you’re dealing with a company, make sure they have a good reputation and that they are professionally insured and bonded.

2. Are You Insured and Bonded?

Insurance and bonding are essential to make sure you’re protected if any damage should occur. Make sure the cleaner you hire has the necessary insurance and bonding to cover any damages that may arise.

3. What Services Do You Offer?

Find out precisely what services the house cleaner offers. Do they specialize in deep cleaning, general cleaning, or both? Are there any additional services they can provide, such as window cleaning or laundry services? Knowing exactly what services are offered can help you get the best cleaning services possible.

4. How Much Do You Charge?

Be sure to ask how much the cleaner charges for their services. Find out if they have any packages or deals available, and make sure you know exactly what you will be paying for.

5. How Long Have You Been in Business?

Be sure to ask how long the cleaner has been in business. This will give you an idea of their experience and customer satisfaction.

6. What Is Your Cancellation Policy?

Find out what the house cleaner’s cancellation policy is. This is important, so you know what to do if you need to cancel or reschedule an appointment.

7. What Are Your Payment Terms?

Make sure you know what the house cleaner’s payment terms are. Find out if they accept cash, credit cards, or checks and what the payment deadline is.

8. Is There a Written Contract?

Having a written contract is important when hiring a house cleaner. A written contract should clearly outline the services that will be provided, the rate and payment schedule, and any other expectations. This will help ensure that both parties are on the same page and that there is no confusion about the services that will be provided.

9. Is There a Trial Period?

Some house cleaners offer trial periods to new clients. This can be a great way to make sure that you are happy with the services provided. Ask the house cleaner if they offer a trial period and what the terms of that period are.

10. Do You Have Your Cleaning Equipment and Supplies?

Finally, make sure to ask the house cleaner if they have their own cleaning equipment and supplies. This is important as it can help ensure that the job is done quickly and efficiently. You don’t want to have to provide all the supplies and equipment, so ensure the house cleaner has their own.

Final Thoughts

Asking these important questions when hiring a house cleaner can help ensure you get the best services possible. Knowing exactly what services are offered, what the payment terms are, and what the cancellation policy is can help you make an informed decision and get the most out of your house cleaning experience.

For professional house cleaning services, don’t hesitate to contact us at Inside Out Cleaning. We offer various cleaning solutions, including move-in, move-out, regular, and deep cleaning. Check out our service locations and book a cleaning appointment today!

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Frequently Asked Questions

Can I cancel any time?

There are never contracts or obligations when working with InsideOut Cleaning. You can cancel an appointment at any time. The only thing we ask is if you have to reschedule for any reason, let us know at least 48 hours in advance. There is a $60 cancellation fee for cancellations that occur 48 hours before the arrival time of the appointment.

What happens if I’m not happy with my cleaning?
If something is not done to your expectations, please let us know. We’ll send a team out to make it right (within a 7 day window). If and only after our re-clean is completed – you’re still not happy with our service, we offer a full refund.
How long will it take to clean my house?
The time needed for a home cleaning can vary based on many factors. These include the condition and size of the home, extras, and which team we send since some cleaners clean faster than others.
How do I book a cleaning service?

You can go to our Book Now page and book directly online or you can give us a call and someone at the office will book it for you.

How many people will arrive to clean my home?

The size of the team we send may vary. Most of our teams are teams of two people. Depending on the size of the job we may send a team as small as one or as large as three depending on the requirements. If you feel you require a team of a certain size, please request that in the comments for the booking or call and let us know. We’ll always do our best to accommodate.

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